Temporary Festive Reservations Coordinator - Glasgow

Central Office
Ref: 2530 Date Posted: Friday 30 Aug 2019
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Reservations Coordinator – Head Office

G1 Group is a collection of over 50 venues. Lots of our venues are housed in grade A & B listed buildings, carefully restored, expanded, refreshed and put to good use. We have restaurants, hotels, nightclubs, bars, cinemas, casinos and more.

We are currently on the lookout for a Reservations Coordinator to join us in our head office in Glasgow on the run up to the festive period. 

The Role:

As a Reservations Coordinator within our team, you will be responsible for assisting with daily reservations and enquiries, call handling, maximising on cross selling opportunities and day to day administration in a fast paced environment. We are looking for an individual with personality, someone with a focus to driving potential sales & events opportunities across several key sites.

As Central Reservations Coordinator your role will include:

• Call handling of inbound and outbound calls

• Administrative assistance for all enquiries

• Handling large Private Dining/Function enquiries

• Cinema Reservations

• Deposit handling

• Building & maintaining strong relationships with the venue management & sales managers

• Working as part of a motivated and close knit team to deliver excellent levels of customer service and well-planned functions

The Person: 

The ideal candidate will be:

• Enthusiastic, dedicated and hardworking individual

• Able to multi-task, and work well within a team as well as individually

• Computer Literate, Knowledge of MS Office. Good knowledge of Word and Excel

• Have entrepreneurial flair and a talent for seeing a sales opportunity

• Have a methodical and meticulous approach to their work

• A great communicator with a passion for what they do

The Reward:

Previous experience is desired, though not essential. This position is on a full time basis and offers an hourly rate of pay. This role would be a temporary position from Mid-September till December.

The Process:

If you think this is the role for you then apply now and our sales & central reservations manager will be in contact with you shortly.