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Reservations Coordinator - Glasgow

Central Office
Ref: 309 Date Posted: Monday 13 Feb 2017

As a Reservations Coordinator within our team, you will be responsible for assisting with daily reservations and enquiries, call handling, maximising on cross selling opportunities and day to day administration in a fast paced environment. We are looking for an individual with personality, someone with a focus to driving potential sales & events opportunities across several key sites. 

Key Responsibilities 

• Generating leads from cold calling, networking and sales leads 
• Call handling of inbound and outbound calls 
• Administrative assistance for all enquiries 
• Handling large Private Dining/Function enquiries 
• Cinema Reservations 
• Deposit handling 
• Collation of company data 
• Building & maintaining strong relationships with the venue management and Head Office sales and marketing teams 
• Working as part of a team to deliver excellent levels of customer service and well-planned functions 

The Person 

• An enthusiastic, dedicated and hardworking individual 
• Able to multi-task, and work well within a team as well as individually 
• Computer Literate, Knowledge of MS Office. Good knowledge of Word and Excel

• Has awareness and experience of social media for business 
• Has entrepreneurial flair and a talent for seeing a sales opportunity where others cannot 
• Has a methodical and meticulous approach to their work 
• Is a great communicator with a passion for what they do 

Previous experience is desired, though not essential. 

Full time positions available, 5 days over 7 and do include evening and weekend shifts.  Part time positions also available.