Host/Hostess Template – The Corinthian Club
The G1 Group is Scotland’s largest and most diverse hospitality group, with a collection of over 50 venues across Scotland including bars, restaurants, hotels and more.
We are looking for experienced and talented front of house staff to join our fantastic venue, The Corinthian Club.
Situated in the heart of Glasgow’s Merchant City, The Corinthian Club is an iconic landmark that has been part of Glasgow’s history since 1752. These days, The Corinthian Club has firmly established itself as Scotland’s premier destination for style and service. An award winning venue that is housed over five floors and boasts a range of private dining rooms, brasserie and bar, piano bar, casino and club.
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
- Welcome guests to the venue
- Manage reservations
- Escort customers to assigned dining or bar areas
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Managing a small team
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills