Host - Glasgow

Team Level - Operations
Ref: 2194 Date Posted: Thursday 11 Apr 2019
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Host/Hostess  – The Social 

The G1 Group is Scotland’s largest and most diverse hospitality group, with a collection of over 50 venues across Scotland including bars, restaurants, hotels and more.

We are looking for an experienced and talented Door Host to join our fantastic venue, The Social.

Job brief

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have strong organisational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities
• Welcome guests to the venue
• Manage reservations
• Escort customers to assigned dining or bar areas
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Cater to guests who require extra attention (e.g. children, elderly)

Requirements
• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills ( in-person)
• Strong organisational skills