Floor Supervisor - Edinburgh

Management - Operations
Ref: 1801 Date Posted: Wednesday 19 Sep 2018
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G1 Group is a collection of over 50 venues. Lots of our venues are housed in grade A & B listed buildings, carefully restored, expanded, refreshed and put to good use. We have restaurants, hotels, nightclubs, bars, cinemas, casinos and more.

We are looking for an experienced and talented Floor Supervisor to join our fantastic venue, The Murrayfield Hotel and House

What we stand for

Our values aren't rules or guidelines the people who work for us need to stick to, they are the catalyst for an unwritten work ethic. The values never change, so no matter where you work or what you do, pin these up in your head and glance at them often!

At the heart of all we do we must put our customers’ needs first.

Role Responsibilities

Planning and organising F&B department and other hotel services; promoting and marketing the business.

Managing budgets and financial plans as well as controlling expenditure.Planning work schedules for individuals and teams.

 

Meeting and greeting customers

Dealing with customer complaints and comments swiftly, taking appropriate action where necessary.

Ensuring all F&B service, events and conferences run smoothly.

Supervising maintenance, supplies, renovations and furnishings.

Dealing with contractors and suppliers.

Ensuring security is effective.

Carrying out inspections of property and services.

Ensuring compliance with licensing laws, health and safety and other statutory regulations.

To undertake additional duties as may be required by business trends.

Skills & Experience

Experience in a similar role within a busy and demanding venue.

The ability to lead and motivate your team members.

Experience of driving sales and developing the business.

Volume F&B experience 

Highly organized and self-motivated individual.

First class customer service and communication skills.

The Process:

If you think this is the role for you then apply now and a member of The Murrayfield Hotel team will be in touch.