This vacancy is now closed

Door Steward - The Polo Lounge - Glasgow

Team Level - Operations
Ref: 2290 Date Posted: Tuesday 28 May 2019
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Door Steward – The Polo Lounge

The Polo Lounge is the biggest LGBTQ+ venue in Scotland serving the community seven nights a week. Located in the heart of Glasgow’s Merchant City we offer a safe and inclusive space for everyone.

We are looking for an experienced and talented steward to join our fantastic venue, The Polo Lounge.

The Role:

As part of the security team, your role will include:

  • Monitoring and managing crowds and queues.
  • Dealing with conflict; restraining and escorting customers off of the premises if required.
  • Ensuring the safety of customers and staff at all times.


The Person:

The ideal candidate will have:

  • A valid SIA Door Supervisor Badge and experience in a similar role.
  • Great communication and customer service skills with the ability to diffuse high tension situations.
  • Availability to work shifts, including late nights and weekends as per business needs.

The Reward:

In return, we offer a competitive salary and rewards structure, generous company benefits as well as industry leading training and career development opportunities

Benefits Include:

  • 30% off of food & cinema tickets in all of our venues across Scotland.
  • Continued development through our online learning portal and masterclasses in venues.
  • Access to courses including Diageo Business of Bars and Modern Apprenticeships.
  • TRONC electronic tips – Our staff keep 100% of tips earned in venues.

The Process:

If you think this is the role for you then apply now and a member of The Polo Lounge team will be in touch.