This vacancy is now closed

Assistant Manager - St Andrews - St. Andrews

Management - Operations
Ref: 2060 Date Posted: Monday 18 Mar 2019
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We are looking for experienced and talented Assistant Manager to join our fantastic venue, Mitchell’s Deli.

Mitchell’s Deli is situated in the heart of historic St Andrews. Purveyors of fine food and wine, their team are committed to serving the freshest local seasonal produce.

About Us:
G1 Group is a collection of over 50 venues. Lots of our venues are housed in grade A & B listed buildings, carefully restored, expanded, refreshed and put to good use. We have restaurants, hotels, nightclubs, bars, cinemas, casinos and more. One thing all our places have in common is our people- they work hard, often behind the scenes, and they are the best at what they do. They are a wildly eclectic bunch, from the architect who makes the drawings come to life, to the domestic staff who make our hotel rooms feel like home. We are always growing and on the lookout for fresh talent, so if you've got it, bring it.

What we stand for:
Our values aren't rules or guidelines the people who work for us need to stick to, they are the catalyst for an unwritten work ethic. The values never change, so no matter where you work or what you do, pin these up in your head and glance at them often!
At the heart of all we do we must put our customers’ needs first.

Role Responsibilities:

 Assist the General Manager in organizing, planning and implementing the venue strategy.
 Coordinating operations and team members.
 Supervise, coach and motivate staff.
 Communicate with customers and resolve customer complaints.
 Drive venue sales.
 Support recruitment process and team training and development.
 Manage shifts as required.
 Responsible for high standards of health & safety, hygiene, customer service.
 Ensure effective operation of the business and the satisfaction of our customers.
 Contribute to initiatives to develop business, improve staff skills and guest satisfaction.
 Support sales growth.
 Control costs and achievement of margins.
 Ensure staff training is delivered to ensure the highest possible service to our guests.