Academy Coordinator - Tennents Training Academy - Glasgow

Central Office
Ref: 1677 Date Posted: Wednesday 25 Jul 2018
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Academy Coordinator - Tennent’s Training Academy

Tennent’s Training Academy have an exciting opportunity for an Academy Coordinator to join our fun and friendly team!

Based inside the Wellpark Brewery, this is one of the most unusual and iconic places to work in Glasgow. This award winning venue is one of the top rated activities on Trip Advisor, comprising of a state of the art training school for the hospitality industry, The Glasgow Cookery School, and our Bar & Wine School which hosts popular, informative and unusual masterclasses each week.

Our guests could be looking for a brewery tour, a bespoke food & drink experience; an industry recognised qualification or an unusual venue to host their meeting or party.  We are looking to further grow our business in 2018 and we need a talented, out-going & confident individual to manage this area of the business and take ownership for every event.

The Role:

The Academy Coordinator is responsible for running an efficient reception desk, welcoming all customers, awarding body administration including; exam security, answering all phone-calls, promoting the training academy professional and leisure courses and upselling where possible. Looking after all bookings and ensure all administration procedures are to the highest standard.

This person reports to and is supported by the Head Sales & Business Development and together will ensure all tasks relating to awarding body administration are completed to the standard set and within the timescales set by the awarding bodies.

This role also involves attending meetings, Invigilation, managing ad hoc leisure events, any office or administrative duties, ITA Bookings and claims, ensuring all awarding body policies and procedures are adhered to at all times and general assistance with the Training Academy when required.

The Person:

We are looking for a candidate with a good understanding of events within the hospitality industry, previous experience would be beneficial although not essential, and a passion for delivering excellent customer service is a must!

The right candidate will be able to multi task and deal with all admin and operational duties.

We are a small, fun but hard working team and we are ready and waiting to find our newest recruit!

This role will be offered on a full time basis with a 45 hour per week contract.

Full driving license is required as well as the ability to work evenings and weekends.

The Process:

If you believe this is the right role for you please apply now and we will be in touch as soon as possible.